Tuff Aquatech Pvt. Ltd.
Tuff Aquatech Pvt. Ltd.
Mayur Vihar Phase 2, Delhi
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RO Maintenance Services

We are probably the only company in the water treatment industry who consider service to be their core product. We define ourselves as service providers who happen to be selling products. We offer free installation with every product sold by us regardless of its value and return to service it every month over one year free of charge. We have a dedicated number for receiving complaints and all complaints are attended within one working day of being received. Records are maintained of the working of the machines over their entire life cycle and referred to while deciding servicing strategies.

Our annual maintenance contracts offer the same levels of service and form the core of our sales policy and relationships set up over the years due to service result in referrals which completely eliminate the need for aggressive marketing of products. We are proud of the fact we have an over 99% rate of retention of clients and the systems installed as far back as 1999 continue to be in operation till date.

RO Maintenance Services

RO Maintenance Services
  • RO Maintenance Services
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RO Maintenance Services is at the core of our business every attempt is made to ensure that service is prompt, efficient and reliable.
With this in mind we always keep ourselves overstaffed to ensure that no call ever goes unanswered and all our systems are geared towards answering complaint calls promptly and attending to them immediately.
We also ensure that all technicians are always adequately stocked with spares so that they do not have to delay defect rectification due to non availability of the same.
All parts are from standard manufacturers and are tested before being sent out to clients. Our service contracts include filters and all minor parts and the parts paid for (membranes and electrical parts) are all guaranteed between six months and an year from date of change and replaced free on malfunctioning.
We also offer comprehensive AMC services including all parts for set standards of permeate water, where the standards are set down and parts changed without any questions asked the moment the standards are breached
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N.d. Kulkarni (Director)
No. 303, GS Arcade, 9-LSC, Pocket B, Mayur Vihar, Phase-2
Delhi -110091,India


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